Last updated: March 3, 2026
By using Ontrakt's e-signature feature, you consent to sign documents electronically. Your electronic signature (whether drawn, typed, or applied via a click-to-sign button) has the same legal force and effect as a handwritten ('wet') signature under the Electronic Signatures in Global and National Commerce Act (ESIGN Act, 15 U.S.C. § 7001 et seq.) and the Uniform Electronic Transactions Act (UETA) as adopted by each applicable state.
When you electronically sign a document on Ontrakt, you are representing that: (a) you have read and understand the document; (b) you have the authority to enter into the agreement on behalf of yourself or the entity you represent; (c) you intend your electronic signature to be legally binding; and (d) you have the ability to access and retain electronic records as required by the ESIGN Act.
Each electronic signature on Ontrakt captures and permanently stores: your full name, the date and time of signing (UTC), the IP address from which you signed, your browser's user agent string, and a rendered image of your drawn signature or a cryptographic record of your click-to-sign action. These records are retained for a minimum of seven (7) years from the date of signing, consistent with standard contract record-keeping requirements. Signed PDF documents are stored in encrypted cloud storage and accessible to both parties.
You have the right to withdraw your consent to electronic signatures at any time before signing a specific document. To withdraw consent, do not sign the document electronically and contact the sending contractor to request a paper copy. Withdrawal of consent does not affect the legal validity of electronic signatures already made.
You have the right to receive any signed document in paper form. To request a paper copy of a signed document, contact the contractor who sent it or email support@ontrakt.com. We may charge a reasonable fee for paper copies. You may also print or download signed PDFs from the signing portal at any time after signing.
To use Ontrakt's e-signature features, you need: a device with an internet connection; a current version of a major web browser (Chrome, Safari, Firefox, or Edge); the ability to view and save PDF files; and a valid email address to receive signing invitations and copies of signed documents. If you cannot meet these requirements, contact the contractor to request alternative signing arrangements.
Ontrakt uses one-time secure signing tokens to ensure that signing links are unique, tamper-evident, and expire after use. All document data is transmitted over TLS (HTTPS) encryption. Signature data is stored with AES-256 encryption at rest. The signed PDF includes an embedded audit trail page verifying the signer's identity information at the time of signing.
Ontrakt's e-signature service is not appropriate for: wills and testamentary trusts; adoption or divorce proceedings; court orders; notices of foreclosure, eviction, or utility termination; cancellation of health or life insurance; or any document that applicable law specifically requires to be signed in writing with a wet signature. For these document types, consult an attorney.
For questions about electronic signatures or to request paper copies of signed documents, contact support@ontrakt.com or the contractor who sent you the document.